Seri Pacific Hotel Kuala Lumpur Cares

Dear Valued Guest,

In this time of uncertainty with the progression of the COVID-19 outbreak, Seri Pacific Hotel Kuala Lumpur assures you that your safety and comfort remain our highest priority. 

We are pleased to inform you that we are back to serve you on nomral operation hours. Stay with us without any worries as the safety and well- being of our guests is our top priority.

Please find below an update on what we are doing to ensure the safest environement for you your wellbeing during your stay with us:

• Zende Restaurant is open daily, 6.30am-11pm.

• Chereza Lounge is open daily, 12pm-11pm.

• Swimming Pool is available from 7am to 7pm 
• Gym is available from 7am to 7pm
• Teratak Spa is open from 11am-8pm (closed on Wednesday), 10am-7pm (Weekends)

We pride ourselves on our existing hygiene levels, which we have implemented additional cleaning and hygiene safety precautions which we would like to share with you.

• Rigorous cleaning and sanitisation of guest rooms.
• Frequent sanitisation of high-contact points, such as elevator buttons, door handles, reception counters, bathrooms and conference rooms.
• Hand sanitizers placed at guest contact areas, such as hotel lobby and conference space.
• Provision of medical masks and gloves for our guests and employees upon request, subject to availability.
• Regular training of our employees ensuring proper hand hygiene and awareness of COVID-19. This is vital to help combat the spread of viruses and the health of our employees and guests.

We care for our guests and employees by introducing additional measures to safeguard their wellbeing. Our employees have been briefed on the guidelines provided by local health authorities. They are ready to render assistance to any guest that may feel unwell.

We welcome our guests into our hotels with the same warmth and hospitality we have always done. While the COVID-19 outbreak is a precipitously changing and fluid situation, we are committed to keeping you informed and to care for you as a valued Seri Pacific Hotel guest.

Seri Pacific Hotel Kuala Lumpur looking forward to welcoming you. #seripacificares